Frequend Asked Questions

Navigate Your Sustainable Energy Path with Confidence: Insightful Solutions to Your Most Pressing Questions

What is SOLTRAK?

Why is SOLTRAK beneficial?

SOLTRAK is an independent assessment tool with no incentive for bias to either the Owner of the asset or Service Provider maintaining the asset. SOLTRAK also assists with bridging any technical knowledge gap - the SOLTRAK services have been developed to provide useful information to both the technical and non-specialist reader.

How do I get started?

How do I know if my asset is eligible for accelerated onboarding?

How do the SOLTRAK fees work?

How is performance tracked?

What do I do if my asset is underperforming?

What is a Performance Baseline?

What is a Synthetic Performance Baseline?

What is an Assessment Period?

What is Performance Ratio and How do I interpret it?

What is the Solar Blended Rate?

What is the effective Solar Blended Rate?

What do I need on site for my site to be onboarded?

What instrumentation and telemetry do I need at my premises to effectively evaluate the performance of my energy asset?

What happens if my PV facility does not have the recommended telemetry?

Soltrak can either coordinate with the O&M service provider to have the needed telemetry installed at an additional service fee. Alternatively, SOLTRAK can send a team to do a site assessment and action the implementation of the needed telemetry also at a specified service fee.

How does SOLTRAK measure the electrical load of my Premises?

What range of assets can SOLTRAK monitor?

How will I know if my asset is underperforming?

If my asset is underperforming, what can I do to rectify it?

What is the Operations and Maintenance (O&M) of a Renewable Energy Asset and Why is it Important?

Do I need an Operations and Maintenance (O&M) Service Provider?

LET US HELP YOU
TEL
021 300 0485
EMAIL
info@soltrak.co.za
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